Bran Systems Customer Satisfaction Index
(Please Score between 1=Unsatisfactory and 5=Exceptional)
The questions in this survey concern the services Bran Systems have provided you. In order for Bran Systems to continue to improve the delivery of our services to you, we need your feedback. Please take a moment to answer the following brief survey with respect to how well we are performing in our services to you.
Please rate each question on a scale of 1 Unsatisfactory to 5 Exceptional in accordance with the performance areas mentioned.
Unsatisfactory: Performance is well below the level expected. The performance is unacceptable and requires immediate improvement.
Below expectations: Performance is deficient and improvement is necessary. This level indicates sub-standard performance on a regular basis. The employee is performing at a level that is less than expected. Improvement is needed in order for BranSystems to meet the standards.
Meets expectations: Competent and dependable level of performance. Meets the performance standards. Performance generally meets the expectation of the organization on a regular basis.
Exceeds expectations: Results exceed most requirements. Performance is of high quality and is frequently above expectation.
Exceptional: Performance is exceptional in all areas and is recognized as being consistently above expectations.